Effective Date: 19 Feb 2025,
At Nerikkalam, we strive to provide the best possible services to our customers. However, if you are not satisfied or have not used our services, we offer a refund policy under the following conditions.
1. Money-Back Guarantee
- You are eligible for a full refund within 72 hours if you have not used our services after making a payment.
- To request a refund, you must contact our support team within the refund period with proof of payment.
2. Service Validity & Renewal
- All payments made for our services are valid for 14 days from the date of payment.
- After 14 days, if you wish to continue using our services, you must renew your payment.
- Unused services do not roll over after the 14-day validity period.
3. Non-Refundable Cases
We do not provide refunds in the following situations:
- If the service has already been used.
- If the refund request is made after 72 hours of payment.
- If the service was delivered as per the agreed terms.
4. How to Request a Refund
- To initiate a refund, please contact us via email with your payment details.
- Refunds will be processed within 5-7 business days to the original payment method.
5. Contact Us
For any questions related to our refund policy, you can reach us at:
Email: santhurunirosh@gmail.com
Website: www.nerikkalam.info